Channels
Features / AI Sales Agent

Every channel your customers already use.

One AI agent. Every major messaging platform. All conversations fed into a single unified inbox with one contact record per customer.

WhatsApp
Most popular channel

The highest open-rate channel on earth.

WhatsApp messages get read. 98 percent of them, within minutes. While emails sit unread and Instagram DMs get missed, WhatsApp lands in the same place people talk to their family. That is where you want your sales agent to be.

DM Rockr gives you two ways to connect depending on your needs.

QR / WhatsApp Web

Scan a code, connected in 2 minutes. No Meta approval. Flat 50 credits/month ($5) then unlimited messages. Best for most businesses.

Business API (Twilio)

Official Meta channel. Verified business name, high-volume sending, approved templates. Small per-message fee passed through at cost.

✓ AI handles incoming messages and outgoing campaigns
✓ Books appointments and runs follow-up sequences in-chat
✓ Understands voice notes, photos, and documents
✓ Buy a number directly inside DM Rockr, no SIM card needed
Ban risk on WhatsApp comes from messaging strangers who report you as spam, not from how you connect. Message people who have opted in and you will be fine.
← S
Sarah's Wellness online
📞 ⋮
TODAY
Hi! I saw your ad for the weight loss programme. How much does it cost? 10:42
Hey! Great question. Before I share pricing, can I ask — how long have you been working on this, and what has been the main obstacle so far?
10:42 ✓✓
About 2 years. I keep starting but life gets in the way 😅 10:43
That is exactly who this is built for. We have a spot this week. Are mornings or afternoons better for a quick call?
10:43 ✓✓
Mornings ☀️ 10:44
Thursday 9am or Friday 10am. Which works?
10:44 ✓✓
Message ►
← J
jamescoach Active now
📞 ℹ
Post comment that triggered this DM
@priya_s:INFO! I want to know more about the coaching 🙏
Hey Priya! Thanks for your comment. I replied there too. Tell me — what is the main goal you are working toward right now? just now
I want to grow my freelance business. Been stuck at the same income for 18 months just now
18 months is a long time to plateau. Most of my clients hit their first breakthrough in week 3. Want me to walk you through what that actually looks like? just now
Yes please 👀 just now
Message...
♥ 📷 🌟
Instagram
Comment to DM

Turn every comment into a conversation.

A reel goes out, someone comments "info" or "how much?" and normally that lead just sits there. DM Rockr picks it up the moment it lands and opens a qualifying conversation in DMs.

Smart keyword matching handles misspellings and variations automatically. You define one clean keyword and the AI does the rest.

✓ Replies to the comment publicly (keeps the algorithm happy) and opens a private DM simultaneously
✓ Single-message mode: set max messages to 1 to deliver a link or PDF and stop
✓ Story replies land as normal DMs and the AI picks them up automatically
✓ Lead Form ads connect via Zapier, Make, or Pabbly for instant follow-up
Requires an Instagram Professional account (Business or Creator) linked to a Facebook Page. Personal accounts are not supported by Meta's API.
Messenger
Facebook and Ads

Ad leads into live conversations, instantly.

Messenger is most powerful when paired with your Meta ads. When someone clicks a Messenger ad or a comment-to-DM ad on Facebook, DM Rockr picks up the conversation immediately with no manual handoff and no waiting for someone to notice the notification.

Every lead that submits a Facebook Lead Form gets an AI follow-up before they have time to forget they submitted it.

✓ Qualifies incoming ad leads, handles objections, books appointments
✓ All conversations logged in the unified inbox alongside every other channel
✓ No per-message delivery fee on Messenger
✓ Included in your plan at no extra connection cost
Requires a Facebook Business Page. Personal accounts are not supported by Meta's API.
←
M
Marcus T. Clicked your ad · just now
📞 📹
Hi Marcus! Thanks for your interest in our programme. Quick question — what outcome are you most hoping for? just now
I want to get my first 3 clients in 90 days. Been trying for 6 months and keep hitting walls just now
That is exactly the outcome this is designed to deliver. Our average client lands their first client in week 5. Want to book a quick 20-min call to see if it is a fit? just now
Yes — how do I book? just now
I have Thursday at 10am or Friday at 9am this week. Which works better? just now
Aa ►
Dr. Chen's Clinic Text Message
Today 2:17 PM
Hi Anna, we noticed you called earlier and left a voicemail. We transcribed it and wanted to follow up. You mentioned you were looking for a consultation for back pain. Is that right?
Delivered
Yes! I have been struggling for 3 weeks. Can I get an appointment soon?
Absolutely. We have availability this week. Would Wednesday at 11am or Thursday at 2pm work for you?
Delivered
Wednesday at 11 please!
Confirmed! Wednesday 11am with Dr. Chen. You will receive a reminder the morning of. See you then 😊
Delivered
Text Message ▶
SMS
Reaches everyone

Full AI automation on text. Including voicemails.

SMS is the channel that reaches everyone. No app to download, no account to create. If someone gave you their number, you can reach them and the AI can handle that conversation.

When a contact leaves a voicemail outside business hours, DM Rockr transcribes it and the AI responds via SMS within seconds. A lead who called at midnight gets a reply before morning.

✓ Full AI on incoming and outgoing campaigns
✓ Voicemails transcribed and answered automatically
✓ Bring your own Twilio account, no DM Rockr markup on message rates
✓ Android SMS gateway available as an alternative for non-US markets
US A2P 10DLC brand and campaign registration must be filed under your own legal business entity. This is why SMS is bring-your-own-Twilio. WhatsApp number provisioning, by contrast, is handled entirely within DM Rockr.
Web Chat
On your website

The same AI on your website.

Every visitor who lands on your site and has a question is a potential lead. Most of them leave without asking it because the chat widget is unmanned, slow to respond, or just shows an email form.

One script tag adds the DM Rockr agent to your site. The AI qualifies, answers, handles objections, and books — the visitor never leaves the page to get an answer.

✓ Works on WordPress, Shopify, Squarespace, and any custom-built site
✓ All conversations flow into the unified inbox with full contact history
✓ No per-message delivery fee on web chat
✓ Available on all plans from day one
DR
DM Rockr Assistant ● Online now
✕
Hi there! Welcome to DM Rockr. What brings you here today?
I am looking for a way to automate my WhatsApp leads. I am a coach. just now
Perfect fit. Coaches are actually one of our most common use cases. Quick question — are you mainly trying to qualify leads faster, follow up automatically, or book more discovery calls? just now
All three honestly 😅 just now
Then you are in the right place. Can I grab your WhatsApp number and show you a live demo of what this looks like for a coaching business? just now
Type a message... ►
Powered by DM Rockr

Re: Following up on your enquiry

3 messages in thread
AI handled
T
Tom W. <tom@example.com> to: hello@yourbusiness.com
Mon 9:12 am
Hi, I submitted a form on your website last week about your services. Just wondering if you had a chance to review it? Would love to understand pricing.
AI
Your Business <hello@yourbusiness.com> to: tom@example.com
Mon 9:12 am
Hi Tom, thanks for following up. Pricing depends on which setup suits your situation best. Before I send details, can I ask: what is the main problem you are trying to solve right now?That will help me point you to the right option rather than overwhelming you with everything.
T
Tom W. <tom@example.com> to: hello@yourbusiness.com
Mon 9:18 am
We are losing leads because nobody responds fast enough after hours. We need something that can handle initial enquiries automatically.

AI is drafting a reply...

That is exactly what DM Rockr does. Let me show you... Send
Email
Currently in Beta

The AI now reads and replies to your inbox.

Connect Gmail, Outlook, or any IMAP mailbox and the AI reads every incoming message, decides when it is relevant, and replies from your actual email address. Your leads get a fast, intelligent response whether they messaged you on WhatsApp or emailed you at 2am.

You can also use a dedicated DM Rockr address if you prefer to keep email automation separate from your main inbox.

✓ Gmail, Outlook, and IMAP support
✓ Replies from your own email address, not a no-reply
✓ Email threads appear in the unified inbox alongside all other channels
✓ Available on all plans while in beta
Email is currently in beta. Core functionality is live and stable. Some advanced features are still being refined based on user feedback.
iMessage
Currently in Beta

Apple Business Messages, powered by AI.

iMessage reaches iPhone users directly through the Messages app they use every day. No separate app, no account to create. For businesses with a predominantly Apple-device customer base, this is the most frictionless channel available.

The same AI agent that runs across your other channels powers iMessage conversations. Same qualification flow, same objection handling, same booking capability — just delivered through the blue bubble your customers are most familiar with.

✓ Native Apple Messages experience for iPhone users
✓ Same AI agent as every other channel
✓ All conversations feed into the unified inbox
✓ Read receipts and typing indicators supported
iMessage is currently in beta. Available for early access users. Full rollout is planned for later this year. Join the waitlist via the contact page.
<Messages
L LuxeStay
📞 ℹ
Today 4:22 PM
Hi, I saw you have serviced apartments. Looking for something for 3 months in Auckland CBD. Do you have availability?
Hi! Yes, we have options in Auckland CBD for 3-month stays. Can I ask — is this for work relocation or a personal move?
Delivered
Work relocation. My company is paying so budget is flexible
Great. For corporate stays we have two premium options available from next month. Want me to send the details and pricing for both?
Delivered
Yes please! Also can we do a viewing?
Absolutely. I have viewings available Thursday and Friday this week. Which day suits you?
Delivered
+
iMessage 🎤
One inbox

One inbox. Every channel.
One contact record.

You never have to watch five different apps again.

Unified Inbox

5 new conversations today
All Qualified Booked Follow-up
S
Sarah M. 💬 WhatsApp
Thursday 9am works perfectly for me!
2m Booked
P
Priya S. 📸 Instagram
Yes please show me what the first 30 days looks like
14m
M
Marcus T. 💬 Messenger
Friday at 9am works great, see you then
1h Booked
A
Anna K. 📱 SMS
Wednesday at 11 please!
2h
R
Ryan B. 🌐 Web Chat
All three honestly 😅
3h
T
Tom W. ✉️ Email
We are losing leads because nobody responds fast enough...
4h
7 Channels connected
2 Bookings today
1 Contact record per customer
Get started

Ready to connect your first channel?

Setup takes about 15 minutes. No code required. Most businesses have their first conversation handled by the AI on the same day they sign up.

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